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FAQ
THE MOST COMMON QUESTIONS
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What is the difference between an original and a print?An original is a piece of work done ‘traditionally’ (for example, painting in watercolour). There is only ever one of these pieces available. A print in its simplest definition is anything that has been printed in poster form. More specifically it can be a scan of an original piece, or it can be a piece of art created digitally. Prints are reproducible although sometimes they are limited edition and only a certain number of them will be available.
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How is Bandia Studio being eco-responsible?All my packaging, where possible, is responsibly sourced from Eco-Craft. It is not only recyclable, but also uses biodegradable materials. You may notice that my packaging is unbranded and there is less of it compared to other companies. All pieces are packaged safely but I hate unnecessary waste and therefore refuse to produce it. #Savethetrees In addition, I do not hold large numbers of stock, in fact the only ‘stock’ I physically keep are original pieces. Prints are all made to order to reduce waste Furthermore I only use responsibly sourced materials and all apparel is 80-100% organic cotton. See individual product details for more information.
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What is a commission and how do I order one?A commission is a piece of artwork created specifically for you it can be done digitally or traditionally. To order a commission you can do so through the relevant listing (watercolour, oil or digital). If you are unsure of a medium or your idea is more complicated please fill out this form to be added to my waiting list, from there I will review your request and get in touch x You can find my price lists here. If you want some help deciding you can message me using the contact form or by email.
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Does Bandia Studio work with any charities?Yes! Simply put I donate 15% of relevant profits. For detailed information about what charities I donate to and how it works click here.
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Do you accept returns?I accept returns within 14 days of delivery if the item is undamaged and still inside the original safety packaging / still has the tag on for apparel items. You can find my full return policy here You will need to complete this request form to start the return process. Commissions and original pieces cannot be returned or refunded.
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